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Customer Top Tips from Winter 2023/2024

26 September 2024 · Victoria

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Customer Top Tips from Winter 2023/2024

If you’re planning a ski holiday to Andorra, learning from the experiences and insights of others can make your ski trip easier, more enjoyable, and stress-free. Based on feedback from last season, we’ve put together some Customer top tips from Winter 2023/2024 in Andorra to help you get the most out of your ski trip.

Download Vouchers Ahead of Time

A good thing to remember when heading to Andorra is to download any vouchers or important documents before you arrive. Don’t rely on Wi-Fi or expensive roaming. Whether it’s for ski hire, lift passes, or lessons, have everything saved so it is easily accessible offline. A final recommendation from us: be sure to check with your phone provider ahead of your ski holiday to avoid any unexpected fees.

  • Check your mobile phone provider for data in Andorra; Gavin, Belfast Northern Ireland, (Pas de la Casa)
  • I had to pay a day’s roaming charge just to show the email on my phone with the bar code; Justin, Chelmsford UK, (Soldeu)

Timed Training Slope in Andorra

For those who like to track their progress or add a competitive edge to their holiday, Grandvalira offers a timed training slope. Located in the Grau Roig sector, this slope allows you to race against the clock and test your skills. It’s a great way to see your improvement during your ski holiday. Please note there is a small charge, but you will get some great videos of each other to watch over and over or, we think it is especially helpful for anyone needing content for their GCSE’s.

Check for Food Allergies at Restaurants

Andorra offers a fantastic range of dining options, however not all restaurants are as well-equipped to handle specific food allergies. Make sure to check with the restaurant itself, before sitting down, especially during busy times. It’s always better to confirm that your dietary needs can be met to avoid disappointment and any risks.

  • Not everywhere accommodates for food alleges so always ask before sitting down; Josh, Wales now Cornwall (Pas de la Casa)

With this is mind: Pre-Book Popular Restaurants for Apres Ski

Après-ski is a huge part of the Andorran ski experience, and many of the popular bars and restaurants get busy during peak times. If there’s a restaurant you’ve been eyeing or a local spot you want to try, book in advance to secure a table. We find this especially important during the busier après-ski hours when spots fill up quickly.

  • Get to Surf early for apres ski if you want a seat; Simon, Oxford UK, (Arinsal)
  • The food in California Grill was really excellent. The staff were really friendly and accommodating; Stuart, Dublin Ireland, (Arinsal)

And here are some general top tips we think are great to know as well…

Lessons: Popular lesson times get booked up! Avoid disappointment and book early, as lessons are subject to availability.

  • Book lessons early for half term hols!! ; Emma, Eccleshall, Uk (Arinsal)

Rentals: Take advantage of discounts and make sure everything is hassle free and organised ahead of time.

  • I came across Andorra resorts by chance and was pleased I did. The cost of the ski hire and lift passes was cheaper than purchasing these through the holiday operator. When checking on something in advance, I received quick and helpful advice.; Alexandra, Wiltshire UK, (La Massana)
  • Fantastic pre-arrival information. Really clear. Ski hire process was outstanding and equipment couldn’t have been better; Jon, (Soldeu)

Transfers: Seats are subject to availability – secure your space on your preferred transfer.

These handy Customer Top Tips from Winter 2023/2024 are all about preparation and planning, ensuring your Andorra ski trip goes as smoothly as possible. Whether you download your vouchers ahead of time, check for Food Allergies at Restaurants, a little pre-trip effort can pay off big time. Make the most of your time in Andorra by taking these tips into consideration.

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