Customer Top Tips

Andorra Top Tips

As we come to the end of 2023 we thought we’d look back over the last year’s customer questionnaires to pass on some of your top tips for making the most of your ski holidays to Andorra. As experts in Andorra ourselves, we love to pass on our knowledge and experience, however we always enjoy hearing directly from customers what you have particularly enjoyed.

So, have a read through the top tips of 2023 from our surveys, and if you’re on holiday with Andorra Resorts this winter, please look out for your own questionnaire when you return home so that we can see what you’ve loved this winter!

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Ski Club GB Back in Soldeu

After several years away, it’s great to see the Ski Club of Great Britain back in Soldeu, and I was lucky enough to head up on the slopes with their Rep Alban during February. As a new member, it was my first experience of skiing with the Ski Club, and definitely something I would recommend doing.

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Andorra eSIM for Tourists

Using mobile data in Andorra

When you visit Andorra you’ll most probably be bringing your mobile phone or other connected devices with you, so getting connected to the mobile network here is often a priority for visitors who want mobile data in Andorra. However, with Andorra Telecom being the only network, it can work out to be pretty expensive, especially if you’re a heavy data user and you don’t connect to the plentiful wifi networks. So you’ll be pleased to know that there’s a brand new option, no longer requiring a SIM card, now with the Andorra eSIM for tourists, which you can do easily online before you arrive, and we’ll explain how to do it here.

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First Timer Vocabulary

Pal Gondola Ski Lift

For a first time skier or snowboarder you might be a little overwhelmed by all the new vocabulary, so we’ve put together a list of some of the things you might be wondering just what they are, which in turn will help you be a little more prepared for your first ski holiday. Some of the things we’ll cover are gondolas, snow parks, and magic carpets, plus looking at some of the gear you may need.

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Pal-Arinsal Joining Forces With Grandvalira

It has been announced that Pal-Arinsal and Grandvalira have reached an agreement to join together for the benefit of both ski areas, as well as to help promote Andorra and the resorts as year-round destinations. So what does that actually mean is going to happen? Well, lots of things are still undecided, but we’ll explain a bit more here.

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Travelling to Andorra With Restrictions

Steve on the mountain in Arinsal

After spending numerous winters living in Andorra, I’m now based at the Andorra Resorts office in Cardiff, however at the end of November I needed to make a trip out to Andorra to spend the week visiting our resort staff and partners, and spend the week working from our office in Arinsal. Obviously it was more of a challenge to make the journey this year, so I wanted to share a blog explaining what I needed to do and how I did it.

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Customer Top Tips

Andorra Top Tips

We think it would be clear to anyone who’s had interaction with us that we absolutely love Andorra – it’s a ‘home away from home’ for us that not only offers some varied and fantastic skiing opportunities but also offers great value for money; a welcoming, friendly atmosphere; a great variety of accommodation and plenty of bars and restaurants to entertain yourself after your day on the mountain has finished… but that’s just our opinion (and we admit be may be a tiny bit biased).

As part of our customer satisfaction surveys we always like to ask our customers what they have thought of their experience, and here is what they told us – these are your top tips for a holiday to Andorra…

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Wine, Tapas and Good Times.

We were very lucky over Christmas be invited to a brand-new experience held in Andorra La Vella. 

CuriosiTours Andorra have over 10 years of knowledge and you could tell our host Abi was passionate and familiar with the capital.  She was bubbling over with interesting facts about this beautiful city and it was great to be in her company.

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Meet the Overseas Team in 2020

Andorra Resorts Team

The new year is already in full flow and we can’t believe where the time has gone! Our team have been living in our resorts since the end of November so there’s been plenty of time to settle in and find their way around their beautiful new homes.

Jeni, Olivia and Ella are your Andorra experts, here solely for your benefit and to make sure your trip is just perfect. Their passion and experience in making holidays special is second to none. They are out, hitting the slopes, bars and restaurants every day to ensure there’s no stone uncovered, and we can tell you anything you need to know! Here are some questions we asked the team earlier this week…

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Decade in Review

As we enter the last few days of 2019 it’s a great time to reflect on all the fantastic things that have happened over the last 10 years. We’ve seen a continual investment in not only the ski areas in Andorra, but the services and facilities as well. We’ve also seen it host some of the most prestigious events in the snowsports calendar including this year hosting the FIS World Cup. Check out our review of what’s happened here…

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